Frequently Asked Questions

General Questions

PayRecon is a system designed to help online sellers effectively optimize their daily e-Commerce operations. PayRecon provides services such as Multichannel selling, Inventory & Order Management, Warehousing & Fulfillment, Omnichannel Retailing, and more!

PayRecon system is based on a monthly and yearly subscription basis, you may subscribe to either one based on your needs. Plans range from RM0 to RM249.17 per month. No extra cost, no contracts.

PayRecon free account is available for lifetime. Get it here.

PayRecon is flexible, no commitments. You can easily cancel your account online by notifying our support team through Facebook or WhatsApp. No cancellation fees – start or stop your account at any time.

Yes. You can. We do offer a PayRecon free account with some basic features for your lifetime use. Sign up a free account here

Check out the features of the PayRecon free account here.

PayRecon system is designed to tackle the needs of online e-commerce sellers. It’s best suited for you if you’re doing online business on Shopee, Lazada, Zalora, WooCommerce, Shopify, EasyStore, and even social media like Facebook and Instagram.

We provide training for both new users and existing users every Monday, Tuesday, Thursday, and Friday. Book your seat now!
If you’re an existing user, book your PayRecon ERP System Training here.
If you’re new to PayRecon, book your PayRecon ERP system demo here or book your PayRecon eWMS demo here.

Yes. You may opt to subscribe to our 1️-to-1️ support service, with a dedicated PayRecon’s Support Expert in charge on your account to readily support you at any time and any day during working hours. Contact us for more information.

PayRecon V2 is an upgraded version of the PayRecon V1, which contains some new features such as Watermark Template, Shopee Auto Boost, Product Scraping, Facebook Live, and more! Check out what’s new in PayRecon Version 2 here!

No. Once you’ve logged into PayRecon V2, you’re unable to switch from PayRecon V2 to V1.

PayRecon V1 is currently migrating to PayRecon V2, therefore, some features in PayRecon V2 are not readily available, such as Accounting Integrator. Hence, we’ll officially turn V1 off and only run V2 in the near future.

Features Questions

PayRecon e-WMS is a cloud-warehouse management system which is designed to better manage and optimize your warehouse operations through first-class technology. From inbound to outbound, PayRecon e-WMS will comprehensively and strictly control every single detail to ensure 100% accuracy. 

It’s a software that is used to cross-check payments against your marketplaces to make sure the amount matches each other. Get a clearer view of paid and unpaid orders, avoid additional marketplace charges, tally your payment received.

It’s the most comprehensive and quick invoice synchronizer, which integrates your accounting software with Shopee, Lazada, and Zalora stores through PayRecon. It allows you to synchronize and pass online orders from marketplaces, make batch knock-off payments, create credit notes, and even balance inventory.

MultiChat is a Centralized Multi-Platform Chat that can help you to consolidate all your chat platforms under one single application. Our chat room can be connected with Lazada, Shopee, WeChat, WhatsApp, Facebook Messenger, etc. 

It’s a mobile application that can help you easily pick and pack, do stock taking and generate carrier manifest to check your confirmed parcel by just using a mobile phone. The main function is to avoid double pack and sending cancelled orders, manage returned goods, and more!

Marketplace Quantity Sync is an intelligent inventory and product synchronization system that can help you manage online stores where you can control your inventory quantity, enabling you to sync inventory to your multichannel marketplaces in real-time.